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FAQ- Frequently Asked Questions

Can I access my domain name without putting www
Yes. Many providers do not allow this, but with a Xander Account you can access your site at either "http://www.yourdomain.com" or "http://yourdomain.com"...

Can I have more than one domain under one account? How do I go about doing this?
Yes, you can have multiple domains (not web sites) under one account.

Can I have the names of a few sites you are currently hosting so I can check their ping times?
Try xanderdesign.com, smoothhairsalon.com , rapscene.com, troy702.com and several others.

Do I have access to my account 24 hours a day?
Yes, you will have access to your account 24 hours a day, 7 days a week through your C-Panel...

Is there any other charges for this service?
There is no additional charges for Web Hosting and the Set Up is Free..

Do you offer 24-hour technical support?
Yes, our Signature Support team is available online 24 hours a day, 7 days a week.

Do you offer phone support?
Yes we have telephone support or you can send a email and we will respond within 1 hour. Please note that our support team will gladly assit you with any concerns..

How can I sign-up?
We have greatly simplified the signup procedures by creating an easy to follow process. On either of the hosting packages you can easliy pay through paypal to begin the process. If you need a Domain name we will assit you and give you our server informaion.

How long will it take for my domain to be on your server?
It usually takes 24-48 hours, sometimes less..


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